FAQs
Is a deposit required?
Yes. A non-refundable retainer is required to reserve your event date. Your date is not considered booked until the retainer and signed agreement have been received. The remaining balance is due prior to your event.
How far in advance should I book?
We recommend booking as soon as your event date is confirmed, especially for weddings and peak-season dates. Availability is first come, first served.
Is setup and breakdown included?
Yes. Delivery, setup, and breakdown are included with your experience. Setup and breakdown time do not count toward your booked photo booth hours.
How much space do you need?
We recommend approximately an 8' × 8' area for a comfortable setup, although space requirements may vary depending on your selected backdrop and enhancements. We'll confirm everything with you before your event.
Can I customize my photo booth experience?
Absolutely. You'll be able to personalize elements such as your photo template, welcome screen, backdrop, and select styling details to complement your event. Additional custom design options are also available.
Are prints and digital photos included?
Depending on your selected experience, guests can enjoy instant prints along with digital access and sharing. Digital-only experiences are also available, and your final event gallery will be available following the event.
Do you provide props?
Yes. A curated collection of modern, tasteful props can be included with your experience. Rather than overwhelming the setup, we select pieces that photograph beautifully and complement the overall look of your celebration. Custom props are also available as an enhancement.
Can I add additional hours?
Yes. Additional booth time can be added based on availability. We recommend adding extra time before your event whenever possible so everything can be planned accordingly.
What areas do you service?
SolfulArt Studios is based on Long Island and proudly serves events throughout Long Island, New York City, New Jersey, and Connecticut. Travel beyond our standard service area may also be available for an additional fee.
What is your cancellation and rescheduling policy?
Your initial retainer is non-refundable because your date is reserved exclusively for you. Rescheduling and cancellation requests are handled according to the terms of your booking agreement. We encourage you to contact us as soon as possible if your plans change.